Move an approved order through to delivery, and understand why it might not move.
2 min per order, spread over shipping time
Manufacturers
Approving reserves your stock against the request and creates a purchase order with its own reference number.
/manufacturer/requests
Platform staff
Supply orders are paid offline and the platform records the payment. It does not hold up fulfilment — you can start processing straight away. Your purchase orders page shows whether each order is paid and what is still outstanding.
Manufacturers
Move the order into processing to signal you are picking it. Payment does not need to be recorded first.
/manufacturer/purchase-orders
Add a tracking reference if you have one — it is optional, and the buyer sees it on their copy of the order.
Delivery activates the buyer’s listing and publishes the product. Until you do this the buyer cannot sell the units.
Each order shows gross, platform fee and net. There is no platform fee on supply orders — you receive the full amount. Settlement is tracked separately from the fulfilment status.